Legal
Privacy Policy
Last updated: January 15, 2026
At Capitalnexio S.A.S. (hereinafter referred to as "Capitalnexio," "we," or "the Company"), we are committed to protecting the privacy and personal data of our users in compliance with Law 1581 of 2012 (Colombia's Personal Data Protection Law), Decree 1377 of 2013, and all other applicable regulations. This policy describes how we collect, use, store, and protect your personal information.
1. Data Controller
Capitalnexio S.A.S., identified with Tax ID (NIT) 901.456.789-3, with registered address at Carrera 7 No. 71-21, Office 802, Torre Avenida Chile, Bogota D.C., Colombia, is responsible for the processing of personal data that you provide to us.
2. Personal Data We Collect
We collect the following personal data when you use our website or services: (a) Full name, voluntarily provided through our contact forms; (b) Email address, used to communicate with you in response to your inquiries; (c) Message content that you send us through our contact form; (d) Browsing data, including IP address, browser type, pages visited, and time spent, collected automatically through cookies and similar technologies.
3. Purposes of Data Processing
The personal data we collect will be used for the following purposes: To respond to inquiries and information requests you send us; To send you educational content related to personal finance, family budgeting, and retirement planning; To improve the user experience on our website; To comply with applicable legal and regulatory obligations in Colombia; To perform anonymized statistical analyses to improve our educational services.
4. Data Subject Rights (Law 1581 of 2012)
As the holder of your personal data, you have the following rights: To know, update, and rectify your personal data; To request proof of the authorization granted; To be informed about how your data has been used; To revoke authorization and request deletion of your data; To file complaints with the Superintendence of Industry and Commerce (SIC) for violations of data protection law. To exercise these rights, you may contact us at contacto@capitalnexio.com.
5. Data Transfer and Transmission
Capitalnexio does not sell, rent, or share your personal data with third parties for commercial purposes. We may share information only with technology service providers who support the operation of our website, under confidentiality and data protection agreements, or when required by competent authorities in accordance with current Colombian legislation.
6. Security Measures
We implement reasonable technical, administrative, and physical measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include SSL/TLS encryption for data transmission, restricted access controls, and periodic monitoring of our security systems.
7. Data Retention
We retain your personal data for the time necessary to fulfill the purposes described in this policy, or as required by applicable legal and regulatory obligations in Colombia. Once the purpose has been fulfilled, we will proceed with its secure deletion.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with the corresponding update date. We recommend you review this policy periodically.
9. Contact
If you have questions or concerns about this Privacy Policy or the processing of your personal data, you may contact us at: Capitalnexio S.A.S., Carrera 7 No. 71-21, Office 802, Torre Avenida Chile, Bogota D.C., Colombia. Email: contacto@capitalnexio.com.